Sales Outsourcing Solutions - Pre-Sales
Technical Support, Web Services, In/Out Bound Calls and
Telemarketing Services
Pre Sales Technical Assistance
The more informed your customers are before the sale, the more inclined they are to understand your advantages in the market and purchase your products. Our staff will train extensively on your products and services and will work exclusively on your company’s requirements. This service includes online customer service and pre-sales technical information, assisting customers with product or service related issues, Situation handling, Assigning appropriate technical help, etc.
Web Services
There are many companies offering website design and development, however this function is much better handled with the direction of the management on a daily/weekly basis if it were more affordable. Well, now it is! Having a team work exclusively on your company’s site has tremendous advantages. This service includes Website design and development, Interface design,
Internet Marketing,
Web marketing outsourcing, Database creation, Website Administration,
Search Engine Optimization, registration and listing management, etc.
Content Creation
A company’s marketing collateral speaks volumes about the company’s vision, level of professionalism, core competencies, etc. Creating these crucial communication pieces however is quite time consuming and costly, unless you outsource them. This service includes Technical and Non
Technical content development for websites, brochures, other marketing materials, product manuals, online help, Language translation, Content editing, Proof reading, Language check, etc.
In/Out bound Calls
“Sales” is a contact sport, and every organization can benefit from more interaction with their audience. Historically scaling up in this department has been costly, however with an
outsourcing service you can ramp up in half the time you would normally, and at half the cost! This service includes handling In bound customer calls for service, support or product / service information, Executives are trained on soft skills like telephone selling, objection handling, voice modulation, etc. Specialized sales team for out bound telesales of any kind of product and service, Well trained sales people with experience in various industries, Out bound service calls for onsite service or any other product related appointments etc.
Telemarketing
Our staff consists of a well-trained telemarketing team with many years of experience. Our team of telemarketers has been working in various markets and industries. They are led by good management and produce impressive reports. This service includes setting appointments for onsite sales people, Brief introduction to products or service and determining the needs of the customer, Verification of customer data, Updating customer information, Answering basic questions, Lead qualification, etc.
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